Frequently Asked Questions

Q: What time is check in?

A: Check in begins at 4 pm.

Q: What time is check out?

A: Check out is 10 am.

Q: What payment types do you accept?

A: We accept Visa, Mastercard, Discover, Amercian Express, Travelers Checks and Cash.

Q: I am arriving late. Do I need to call?

A: Yes. We understand that arrival times may vary, however, we ask that you call to let us know.  You can reach us toll free at  888-834-3656 .

Q: Where do I check in and check out ? 

A: To check in and check out , please stop by our rental office located next to the management office on the grounds of Seaside Beach and Racquet Club. Our address is 24522 Perido Beach Blvd Orange Beach, Alabama 36561. 

Q: Where are your rental properties located?

A: Our vacation rental properties are located in Gulf Shores and Orange Beach Alabama on the shores of the Gulf of Mexico. 

Q: Are your vacation properties pet friendly?

A: It varies.You can check to see if the property that you are interested in is pet friendly by visiting our Vacation Rentals section. Each rental will specify if pets are allowed.

Q: What do we need to do prior to check-out?

A:  Before checking out, we do ask that you to make sure the dishes are washed and put away, the trash is removed and placed in a proper receptacle, and the keys are returned by check-out time.

Q: How do I know if I'll like the place?

A: Of course, it's simply not possible to predict what you'll like and not like. How happy you are with a particular property will have a lot to do with whether your expectations of the property are met. We encourage you to begin a dialogue with us as soon as possible and ask questions. We are a local company located within a few miles of each rental property and we visit them often.  We'll always do our best to accurately represent each property.

Q: Can we bring our boat?

A: Most rental units do not have space to park boat trailers and/or jet skis. Please call ahead to verify parking is available.

Q: What is the difference between beach front,beach view, beach side and so on?

A: Beach front condos have a direct view of the gulf.

A: Beach view condo offers a limited gulf view. Units have either a good, angled or partial view of the gulf.

A: Beach side condo has no view of the water, but is on the beach side of the street.

A: Gulf oriented condo is not on the beach, but will offer beach access.

A: Lagoon front condos directly face the lagoon, which is across the street from the gulf beaches.